Boardroom to Breakroom

People first transformation that moves your business forward.

Strategic HR consultancy helping organisations procure, implement and embed people solutions that deliver lasting change. I work as an extension of your organisation from the first business case to full adoption on the ground.

ROI
Stronger return through smarter procurement and system configuration
Speed
Faster adoption through structured, well governed change management
Insight
Clearer people data you and your board can actually act on
Lifecycle
Full ownership from hire, through growth, to leave
Why it matters

What the right people system really unlocks

An HR or HCM system is never just software. Done well, it changes how confidently your leadership team can make decisions about the people who run your business.

Return on investment

A system that is procured and configured against your actual requirements, not a generic template, pays for itself in time saved, reduced admin and fewer costly workarounds.

Efficiency gains

Automating the manual, repetitive parts of HR frees your team to focus on the work that actually moves the business, not chasing paperwork and spreadsheets.

Data and insight

One reliable source of people data means the board gets answers, not guesses, when it asks about headcount, turnover, cost or capability.

Employee lifecycle ownership

From the first application to the exit interview, a well built system gives HR true ownership of the employee lifecycle, instead of managing it in fragments.

Courtney Thompson-Ayerst, founder of Pivot People Solutions
Why choose us

A partner who has sat on every side of the table.

Most HR consultants understand process. Most implementation partners understand systems. Very few people understand both, at boardroom level, because they have actually held those roles themselves.

  • CIPD qualified, with a grounding in HR strategy, employment practice and organisational design.
  • Hands on HCM implementation experience, gained leading transformation programmes for one of the UK leading HR software providers.
  • Lived expertise across the employee lifecycle and a wide range of sectors, including professional services, hospice care, charity, education, manufacturing and automotive.
  • Comfortable in the boardroom and on the ground, equally at home building a business case for the CEO and training a manager on the new system.
Meet Courtney
How I help

Three ways to work together

Every engagement follows the same signature approach, whatever stage your organisation is at: redefine what good looks like, optimise the system through hands-on build and configuration, then transform it into lasting practice.

Redefine

Business process review and end to end HR system procurement, so you buy the right platform for the right reasons, the first time.

Explore Redefine

Optimise

Hands-on system build, data population and configuration after procurement, plus optimisation and project rescue, so your team can focus on business as usual.

Explore Optimise

Transform

Embedding new ways of working through structured change management, so adoption sticks long after go live day.

Explore Transform
My signature framework

The Pivot Method

A consistent four step approach I bring to every engagement, whether we are buying a system, fixing one, or embedding change.

STEP 01

Discover

Understand your business, your people and your challenges before anything is recommended.

STEP 02

Define

Create a clear strategy, business case and roadmap that your board can get behind.

STEP 03

Deliver

Implement with proper governance, project rigour and confidence, keeping delivery on track.

STEP 04

Embed

Drive adoption, training and lasting change so the transformation sticks well beyond go live.

Brand promise

Your boardroom partner for people first transformation.

Let us simplify the complex, navigate this together, and prove that transformation does not have to feel overwhelming.

From the blog

Insight for HR Directors and CEOs

Practical, plain speaking guidance on procuring, implementing and getting the most from your people systems.

Choosing support

Choosing the right support for your HR transformation

What to actually look for in a consultancy or partner, and the questions worth asking before you sign anything.

Read the article
Procurement

Before you even head out to procure an HR system

The groundwork most organisations skip, and why it is the single biggest predictor of a smooth procurement.

Read the article
Implementation

The things that go wrong in HR transformation

The most common ways implementations get into trouble, and how to spot the warning signs early.

Read the article

Ready to start your transformation?

Book a no pressure discovery call and let us talk through where your people, processes and systems stand today.